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Orders may be placed Monday through Friday, 8:00AM to 5:00PM. To protect you the consumer from possible credit card fraud, all orders must include cardholder's name as it appears on card, billing address that credit card statement is mailed to and expiration date. We accept MasterCard, Visa, American Express and Discover. Please note that phone orders received by Finest Kind after 12:00 noon (EST) are not guaranteed to be processed in time for next day delivery.

Orders may be placed 24 hours a day, 7 days a week. Please include all necessary information on fax/mail order form. Please note that fax orders received by Finest Kind after 12:00 noon (EST) are not guaranteed to be processed in time for next day delivery.

All mail in order forms should include your complete billing address, shipping address, phone number, credit card information (card number, expiration date and signature), money order, or personal check. Check payments are electronically transferred and must include driver's license number and your complete address and phone number on face of check. Mail your order to:

Orders received through the Internet are processed within 24 hours. Order confirmation, product availability, and shipping tracking number information will be provided via e-mail after order is processed. Please note that internet orders received by Finest Kind after 12:00 noon (EST) are not guaranteed to be processed in time for next day delivery.

Call 772-286-1500 or fax order to 772-286-0037. International orders must be paid in U.S. funds (credit card, cashier's check or money order). Exchange rates are automatically calculated on credit card orders. Credit card payments require the card holders ‘billing’ address (that credit card statement is mailed to) and shipping address, phone and fax numbers, card number and expiration date, and the credit card issuing bank name and phone number for authorization purposes. Complete address verification is necessary before orders will be shipped. Recipient is responsible for all duties and taxes. Recipient is responsible for all duties and taxes. Shipping varies by country and is calculated at time of order placement. Orders will be shipped via DHL Worldwide Express or UPS Worldwide Express/Expedited services.

We ship via Standard Ground Service unless otherwise requested. Orders totaling $750 or more receive FREE Standard Ground Service in the continental U.S.;however, additional charges will apply for oversize, bulky and multiple package shipments. Total shipping costs will be calculated at order processing and you will be advised prior to shipment. Refer to chart for orders less than $750. Shipments to Alaska, Hawaii and Puerto Rico are sent FedEx 2nd Day Air or US Priority Mail. APO/FPO and US Possessions are sent 1st Class Priority Mail; rates are calculated at time of packaging. Oversize, bulky and multiple package shipments may require additional charges over the published rates; you will be advised of during order placement or process.

For Saturday deliveries, please add an additional $10.00 to your order's total.

It is our policy to notify you at the time of order placement if an item is out of stock. You may choose to have the item placed on back order in your name. If an item is placed on back order for more than 60 days from the original order date cancellation will be automatic. You may choose to substitute or cancel the item at any time. Back ordered items will be shipped via US First Class Priority Mail or Standard Ground Service at no additional charge to recipient.Recipients in APO/FPO and US Possession destinations will be charged postage fees for shipment. Back orders do not apply to our international shipments.

Insurance is included on all packages shipped within the U.S. Inspect your package! Do not accept packages showing signs of external damage. Refuse acceptance and contact us immediately. Packages with concealed loss or damage should be reported within 24 hours of acceptance. Retain all shipping materials for proper inspection. Your claim will be handled in an urgent manner.

If for any reason you are not satisfied with your purchase we will gladly issue a refund or exchange within 30 days of the purchase date. Please call toll free 888-777-9789 to receive your Return Merchandise Authorization (RMA) number. To qualify for refund or exchange, items must be returned in resalable condition. All returns must be insured and postage pre-paid. Be sure your name and address are clearly marked on the outside of the package. Please include a copy of the original invoice and reason for return. Defective items are subject to manufacturer's warranty policies. Please note that computer software, books, videos, and certain made-to-order items will not be accepted for return.

If for any reason you are not satisfied with your purchase, we will gladly issue a credit, refund or exchange. Please return product within 30 days of purchase following the return procedures.

Merchandise prices and specifications are subject to change at anytime without notice. Typographical, photographic, and/or descriptive errors are subject to correction.

We are confident as to the security of our online ordering system. Placing an order is safe because of the secure server. The secure server has software that encrypts all inputted information before it is delivered to us. In the unlikely event that credit card fraud occurs as a result of an online purchase from finestkind.net we make the following guarantee: Should you ever become aware that the unauthorized use of your credit card has occurred or may occur as a result of an online order through finestkind.net refer to the reporting steps required by the issuer of your card. Most credit card issuers limit your liability for unauthorized charges to the lesser of $50 or the amount of the unauthorized charge. If, through no fault of your own, your credit card company does not waive your remaining liability for unauthorized charges, finestkind.net will reimburse you for the remaining liability up to $50.